Terms of Use
Feel Secure! Your Identity/data security is of utmost importance to us! We recommend you read our detailed policy below.
Your personal details that are collected through our website are kept private and secure and will not be passed to any third party outside the Neutrl group companies. The details will only be used to keep you informed regarding any updates to the Neutrl website.
Kindly note that Neutrl does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Neutrl have access to, or store, your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
•Computer-identification information.
•IP address, assigned to the computer which you use.
•The domain server through which you access our service.
•The type of computer you're using.
•The type of web browser you're using.
While you are transacting on our website, personally identifiable information collected about you may include: First and last name, Email address, Contact details including phone numbers, PIN / ZIP code, Demographic profile, Personal preferences and interests, your opinion on services, products and features on our websites.
We may also collect information about the pages you visit/access, the links you click on our website, the number of times you access the page, things you view/add to cart, add to wish list and other websites you open simultaneously while browsing on ours.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
The website contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.
We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Kindly understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.
If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Grievance Officer
In accordance with the Information Technology Act, 2000 (as amended) and rules made there under, the name and contact details of the Grievance Officer who may be contacted for are published on the Website.
Grievance officer name: Jivika Goyal
E-mail id: contact@shopneutrl.com
Your personal details that are collected through our website are kept private and secure and will not be passed to any third party outside the Neutrl group companies. The details will only be used to keep you informed regarding any updates to the Neutrl website.
Kindly note that Neutrl does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Neutrl have access to, or store, your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
•Computer-identification information.
•IP address, assigned to the computer which you use.
•The domain server through which you access our service.
•The type of computer you're using.
•The type of web browser you're using.
While you are transacting on our website, personally identifiable information collected about you may include: First and last name, Email address, Contact details including phone numbers, PIN / ZIP code, Demographic profile, Personal preferences and interests, your opinion on services, products and features on our websites.
We may also collect information about the pages you visit/access, the links you click on our website, the number of times you access the page, things you view/add to cart, add to wish list and other websites you open simultaneously while browsing on ours.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
The website contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.
We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Kindly understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.
If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Grievance Officer
In accordance with the Information Technology Act, 2000 (as amended) and rules made there under, the name and contact details of the Grievance Officer who may be contacted for are published on the Website.
Grievance officer name: Jivika Goyal
E-mail id: contact@shopneutrl.com